Terms of sale

1. Scope

These Terms of Sale apply to every order placed on froyaorganicsusa.com, operated by Frøya Organics ("we", "us"). By placing an order you accept them.

2. Products

We describe our products, ingredients, images and prices as accurately as possible. Colors may look slightly different depending on your screen. Frøya Organics products are cosmetics for external use only. Results vary from person to person. Check the full ingredient list before use if you have allergies or sensitive skin, do a patch test on a small area first, avoid contact with the eyes, discontinue use if irritation occurs and consult a professional if it persists. Keep out of reach of children. Product information on this site is not medical advice.

3. Prices and payment

All prices are shown in U.S. dollars (USD) unless your local currency is displayed at checkout. Payment is taken when your order is placed. Promotions such as "Buy 2, Get 1 Free" or complimentary gifts may change or end at any time and cannot be combined unless stated.

4. Order acceptance

You'll receive an order confirmation by email. We may cancel an order if a product is unavailable, if there is an obvious pricing error or if we suspect fraud; in that case you'll be fully refunded.

5. Shipping and delivery

Shipping is free on every order. Orders are processed and dispatched within 1–3 business days. Once dispatched, delivery usually takes 5–15 business days, depending on your country and on customs. Every order travels on a tracked international service, and the final delivery to your door is completed by the postal or courier operator that serves your address. The service name shown at checkout is our despatch option for your country; the carrier that handles each leg of the route is shown on your tracking page. Full details in our Shipping Policy.

6. Satisfaction guarantee and refunds

You can request a refund within 60 days of delivery, used or unused, as described in our Refund Policy. If it has been more than 15 business days since your order was dispatched and it hasn't arrived, or if your tracking hasn't updated for 15 business days, email us at support@froyaorganicsusa.com with your order number and we'll investigate with the carrier and send a replacement or a refund.

7. Cancellations

You can cancel an order free of charge until it is dispatched by emailing support@froyaorganicsusa.com. Once dispatched, the 60-Day Satisfaction Guarantee applies.

8. Liability

Our liability for any order is limited to the amount you paid for it, except where the law does not allow such a limit. Nothing in these terms affects your statutory rights as a consumer.

9. Disputes

If something goes wrong, please contact us first at support@froyaorganicsusa.com — we'll do our best to solve it quickly. This does not limit any legal rights you have in your country.

10. Contact

Email: support@froyaorganicsusa.com