Norwegian plants have to survive arctic winters and protect themselves at −30 degrees. The ripening window in the North is short, so the plant pushes all of its nutrition into the bloom at once. That is what makes these botanicals so concentrated — and they are what fill our jars.

Many of our ingredients grow naturally on the Norwegian mountainside. We source them across the Northern Hemisphere, mainly Northern Europe, and the remaining ingredients come from high-quality organic farms in Europe and Asia.

The flowers are dried naturally at 22 degrees over several days, which keeps the nutrients intact. Our balms are handmade in small batches — a machine cannot make a product like this.

They are built like whole food for your skin. Most brands are 50–70% water; we use none. Every ingredient in the jar has a job to do, which is why a small amount goes a long way.

In our experience they are more effective, and without the side effects. Synthetic substitutes are cheaper and easier to work with at scale — that is the reason they are everywhere, not because they are better for your skin.

They were made for harsh weather: in Norway the temperature swings from 30 to −30 degrees, with rain, wind and snow. That makes them suitable for everyone, harsh weather or not. They work on oily, dry, normal, combination and sensitive skin, on all skin tones, and on shaved skin as well as beards and stubble.

Results vary from person to person, so give the routine time and use it daily. Many customers tell us the first thing they notice is calmer, less congested skin. Our guarantee is built around 60 days of daily use for exactly this reason.

Those are the concerns our range was built around, and each product page says which concern it is for. Our balms are cosmetics, not medicines: they support the skin barrier, they do not treat a skin disease. If you are under medical treatment for your skin, ask your doctor first.

It depends on the product and how much you use, but a jar typically lasts around 60 days. The exact size is on every product page.

Yes. The balms are solid, not liquid, so they travel well and do not count towards your liquids allowance in hand luggage.

Our ingredients are potent botanicals, and a small number of people react to them. Patch-test on a small area 24 hours before first use. If you do react, stop using the product and write to us at support@froyaorganicsus.com — we will refund you without waiting for the 60 days to pass.

From old Nordic plant knowledge and from people who have spent decades working with these plants — herbalists, formulators and chemists. It is not only which ingredients go in, but how they work together in the jar.

Most of them are the subject of a large body of published research — sea buckthorn, calendula, rosehip, chamomile and arnica have all been studied for their effect on skin. We point to that research on our ingredients page, ingredient by ingredient, so you can read about each one instead of taking a claim on faith.

We work with traditional plant-medicine experts, medical doctors, dermatologists and specialists in women's health. A formula does not go on the market unless they are satisfied with it.

We start from the concern we want to solve, choose the most potent ingredients for it, and then test and refine the formula over time. We produce in a way that keeps the nutrition of the raw ingredient in the finished jar — ancient method, modern checks.

No water, no fillers, no parabens or paraffin, no synthetic fragrance, no hormone disruptors, no GMO ingredients. Our oils are cold-pressed and never heated.

Worldwide. Every order travels on a tracked international service, and the final delivery is made by the postal or courier operator that serves your address — if you can receive parcels where you live, you can order from us.

Shipping is free on every order, worldwide, with no minimum. There is no paid shipping option and no surcharge at checkout.

Orders are packed and despatched within 1 to 3 business days. Delivery then takes 5 to 15 business days, depending on your country and the route your parcel takes. Business days are Monday to Friday, excluding public holidays; an order placed at the weekend starts processing on the next business day.

You get a confirmation email when you order and a second email with your tracking number when the parcel leaves the warehouse. You can follow it any time on our tracking page. The first scan can take up to 72 hours to appear — that is normal and does not mean the parcel is lost.

If tracking has not moved for 15 business days, or the parcel is marked delivered and you cannot find it, write to support@froyaorganicsus.com with your order number. We open a claim with the carrier and replace or refund the order.

Prices are shown in US dollars. On international orders, any import duties, VAT or customs fees are set by your own country and are the recipient's responsibility — we cannot predict or refund them.

Yes, while it is still being processed — write to support@froyaorganicsus.com as soon as you can, ideally within 12 hours of ordering. Once the parcel has left the warehouse it cannot be cancelled, but the 60-day guarantee still covers you in full.

Write to support@froyaorganicsus.com within 30 days of delivery with your order number and photos of the item and the packaging. We replace it or refund it in full — you do not have to wait 60 days and you do not have to send anything back.

Systems and bundles sometimes ship in more than one parcel, from more than one warehouse. You are never charged extra for that, and each parcel gets its own tracking number.

Use the product as directed for 60 days. If you are not satisfied with your results, write to support@froyaorganicsus.com and we refund you in full — no questions. The 60 days count from delivery. Full terms are on our guarantee page.

No. There is no return label and no restocking fee. Keep the jar — used, half-used or empty.

Approved refunds are issued within 3 business days, to the original payment method. Your bank usually takes another 5–10 business days to show it in your account.

You keep it: you can withdraw within 14 days of receiving the order, without giving a reason — just tell us at support@froyaorganicsus.com before the 14 days are up. For hygiene reasons, opened cosmetics cannot be returned under the withdrawal right, but our 60-day guarantee covers you either way and is more generous.

All major credit and debit cards, plus the express wallets shown at checkout. Payment is taken when the order is placed.

You are enrolled at the discount and frequency shown on the product page when you subscribe. There is no minimum number of orders and no cancellation fee — pause, edit or cancel at any time, from your account or by writing to support@froyaorganicsus.com.